Freedom of Information Act 2000
Glenfield Opticians Publication Scheme
Introduction
This publication scheme describes information that Glenfield Opticians routinely makes available about the NHS services it provides. We review the scheme regularly and monitor its effectiveness.
How information is made available
Information is available on this website or can be requested from the practice:
Practice Manager
Glenfield Eyecare Limited, trading as Glenfield Opticians Leicester
93 Dominion Road, Glenfield, Leicestershire, LE3 8JB
[email protected]
0116 287 4357
Your rights to information
The Freedom of Information Act 2000 provides access to recorded information held by public authorities. For an NHS contractor, the scheme covers recorded information relating to the NHS services it provides, subject to the exemptions in the Act.
- Describe the information you need clearly and provide contact details so we can respond.
- We may ask for clarification if the scope of a request is unclear.
- Requests for your own clinical records or personal information are handled under data protection law.
- Information may be withheld where a legal exemption applies, including protection of personal information or commercial interests.
Who we are
Glenfield Eyecare Limited, trading as Glenfield Opticians Leicester, provides independent private and NHS eye-care services from its Glenfield practice.
- Company registration number: 06670441.
- General Optical Council registration number: CO-3663.
- Details of registered optical professionals working at the practice are available in store.
- Registration details can also be checked through the General Optical Council.
Services we offer
Eligible patients can receive NHS-funded sight tests at Glenfield Opticians. We also accept eligible NHS optical vouchers towards glasses or contact lenses. Information about our services, appointment arrangements and opening times is available throughout this website and from the practice.
For current eligibility information, see the NHS guidance on free sight tests and optical vouchers.
What we spend and how we spend it
Glenfield Opticians currently receives £24.13 for each NHS sight test performed in England. This amount may change over time in line with NHS funding arrangements. Sight-test fees differ in Northern Ireland, Scotland and Wales.
Priorities, decisions and performance
Our priority is to provide safe, effective and accessible eye care while meeting the requirements of our NHS contract and professional regulators. Information about NHS service arrangements, relevant decisions and performance is available where held and where disclosure is permitted by law.
Policies, procedures and complaints
Information about relevant practice policies and procedures, including health and safety and the handling of NHS services, can be requested from the Practice Manager. If you have a complaint, please contact the practice first so we can investigate and respond.
Cost of information
Information on this website or supplied by email is free, apart from any charge made by your internet provider. A single printed copy is normally free. We may charge the reasonable cost of photocopying, postage or producing multiple or archived copies; if so, we will explain the charge before proceeding.
Feedback and review
Send comments about this scheme, or concerns about how a request was handled, to the Practice Manager using the contact details above. Updates to the scheme or available publications will be reflected on this page.
Useful resources
- GOV.UK: Make a Freedom of Information request
- Freedom of Information Act 2000
- Information Commissioner’s Office: Subject access guidance
- NHS: Opticians and sight tests
- General Optical Council
Copyright
© Glenfield Eyecare Limited. Material owned by Glenfield Eyecare Limited or Glenfield Opticians may not be copied, adapted, sold or reproduced without prior written permission, except where permitted by law. Material reached through third-party links belongs to its respective owner.
Last updated: 6 September 2026