Terms and Conditions of Use of Website("Terms of Use")

Please read these Terms of Use before using this website. By accessing or using the website, you agree to these terms. If you do not agree, please stop using the website.

1. Information about us

This website is operated by Glenfield Eyecare Limited, trading as Glenfield Opticians Leicester. Company registration number: 06670441. Registered office: 93 Dominion Road, Glenfield, Leicestershire, LE3 8JB. GOC number: CO-3663.

2. Accessing the website

Access is provided on a temporary basis. We may withdraw, suspend or change any part of the website without notice. We do not guarantee that the website or any content will always be available, uninterrupted or free from errors.

You are responsible for ensuring that anyone who accesses the website through your internet connection understands and follows these terms.

3. Information on the website

We take reasonable care to keep information accurate and current, but website content is provided for general information only. It is not a substitute for an eye examination, diagnosis or individual professional advice. Please contact the practice if you need advice about your eyesight, eye health or suitability for a service or product.

Prices, offers, services and availability may change. We will confirm the applicable details with you before you agree to purchase a product or receive a paid service in the practice.

4. Appointment requests

The online form sends your preferred appointment details to the practice. It does not create or confirm an appointment. A member of the team will contact you to confirm availability. If your need is urgent, do not rely on the form; telephone the practice or seek appropriate urgent medical help.

You are responsible for providing complete and accurate contact information. Please tell us promptly if your details or circumstances change.

5. Privacy

We process personal information as described in our Privacy Policy. By submitting information through the website, you confirm that it is accurate and that you are authorised to provide it.

6. Intellectual property

Unless stated otherwise, Glenfield Eyecare Limited owns or licenses the website and its content. The names, logos and branding of Glenfield Opticians and third-party brands remain the property of their respective owners.

You may view and print reasonable extracts for personal, non-commercial use. You must not reproduce, modify, distribute, republish, commercially exploit or create a database from substantial parts of the website without prior written permission from the relevant rights owner.

7. Acceptable use

You must not:

Use the website unlawfully, fraudulently or in a way that infringes another person’s rights.
Introduce viruses, malicious code, corrupted data or other harmful material.
Attempt to gain unauthorised access to the website, server, systems or connected databases.
Attack the website through a denial-of-service or distributed denial-of-service attack.
Use automated tools to overload, scrape or disrupt the website.

8. Linking

You may link to our home page fairly and lawfully, provided the link does not damage our reputation or imply an association, approval or endorsement that does not exist. You must not frame the website or link from a website you do not control without permission. We may withdraw linking permission.

Links to third-party websites are supplied for information only. A link does not mean that we endorse the third party, and we are not responsible for its content, availability or privacy practices.

9. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, we are not responsible for losses caused by reliance on general website content, interruption or unavailability of the website, harmful material introduced by third parties, or use of third-party websites. The website is intended for users in the United Kingdom.

10. Changes to these terms

We may update these Terms of Use. The terms published when you use the website will apply to that use, so please review this page periodically.

11. Governing law

These terms are governed by English law. The courts of England and Wales have non-exclusive jurisdiction over disputes arising from the website or these terms.

12. Contact us

Glenfield Opticians Customer Service
93 Dominion Road, Glenfield, Leicestershire, LE3 8JB
Phone: 0116 287 4357
Email: [email protected]

Last updated: 6 September 2026